The Upside brings together a diverse group of leaders —executives, investors, entrepreneurs, and creators— interested in having meaningful economic and social impact.
OUR MEMBERS ARE FROM ORGANIZATIONS INCLUDING
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Receive private, curated matches with members based upon mutual goals and interests.
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Before you know it, you’ll be on your way to a purpose-filled business life.
The Upside Member Benefits
Research and explore opportunities, review matches, schedule meetings, and privately interact with the community.
Exclusive programming from inspired thinkers that challenges you to reflect, re-energize and refocus.
Get concierge support from a real person who can assist you in navigating The Upside and uncovering opportunities.
Featured Professional Members
Jeff has global experience in different Talent/HR and Organizational Change roles for B2B and B2C technology, media and creative agencies, and management consulting companies in the Boston, New York, London, and San Francisco markets – including Pandora Media, Cadreon, IPG/Mediabrands, Organic, Kenexa, State Street Bank, PwC and Burson-Marsteller.
Jeff is skilled at aligning, reorganizing and driving business transformation and global scale objectives while creating effective, inclusive and engaged organizations and company cultures. He has organizational realignment experience on multiple continents and in various industries.
As a Chief People Officer/Chief Talent Officer, Jeff's professional goal is to grow, scale and lead HR and talent management capabilities as strategic, results-focused functions while aligning and developing leadership teams, amplifying the employee experience, building authentic cultures and creating shareholder value.
He holds a B.A. in Political Science from St. John Fisher College. Jeff has lived in a variety of interesting places such as Boston, New York, Washington DC, London, Luxembourg, and Jamaica throughout the last 25 years, and he has traveled through Europe, Asia, and the Caribbean for work.
Jeff currently lives outside of Boston with his wife, two sons, and a golden named Ginger.
Chief People Officer
Prag (Pragnesh) Shah is a global revenue growth, customer experience and transformation leader at publicly-traded and private-equity consumer companies. He has provided value-creation and innovation domestically and in Europe and Asia for companies across multiple industries. Most recently he was Global Head, Customer Experience & Innovation for Princess Cruises, leading broad transformation for the $4B cruise line at the intersection of guest experience, employee experience and digital, IoT technologies in hospitality.
A strategic operator from the Boardroom to the front-lines, his prior roles include Global Consumer President for E-learning company Rosetta Stone and COO for Zubie in the mobile automotive services sector. Previously, as VP E-Commerce for General Atlantic’s portfolio company, Network Solutions, he led the revenue turnaround driving a $600M exit to Web.com Group. His post-MBA career began with 10 years in E-commerce, customer, and innovation executive roles at Sprint.
Prag’s early career started as an aerospace engineer at NASA. His intersection of business and technology leverages his MBA from Harvard Business School, and MS and BS engineering degrees from George Washington University. He currently serves on the Board of Pratham, a non-profit driving literacy education in India and Africa. He also serves as an advisor, investor, and transitional executive to B2C companies.
Prag is an outdoor enthusiast having done immersive travels on all seven continents and is an active certified ski instructor. He also enjoys creative pursuits via photography and design.
Digital Transformation, Customer Experience
Emmanuelle leads all the post-sale customer-facing functions at Toast as the Senior VP of Customer Success. She sits on the advisory board of four startups and is a frequent industry speaker and blogger. Prior to Toast, she lead Sales & Customer Success at DigitalOcean, scaled Influitive 10x in two years leading Sales, and ran the Global Channel Sales at Sophos. She was also the first hired sales person at Endeca and Vertica and was fortunate to see both through rapid growth and successful acquisitions.
She holds a B.S. in Industrial Management from Carnegie Mellon University and an M.B.A. in Marketing and Finance from New York University’s School of Business.